Client Services Manager

Scottsdale 85255

Job Category: Administrative & Professional, Professional Employment Opportunities Job Number: 21118

Job Description

Valley company seeks Client Services Manager to manage service delivery to clientele throughout the Phoenix metropolitan area. This position requires strong client relations, organizational, and communication skills.  Schedule and manage field workforce as they keep customer service appointments at client locations. Proactive and reactive management of customer services and all operational and service personnel.
 
  • A strong leader and manager with experience in a customer facing services industry. 
  • Experience in route scheduling or meeting variable and  complex staffing plans  for customer service
  • Commitment to team performance, meeting established standards for service delivery and quality.
  • Computer,  software and written communication  skills appropriate for  spreadsheets, email correspondence and scheduling
  • Ability to service commercial accounts and fulfill on service delivery commitments
  • Oversee warehouse and vehicle deployment
  • Ensure staffing levels meet account servicing levels
  • Organize and present training to new and existing personnel
  • Participate in senior management meetings

Qualified Candidates May Come From:
  • Hospitality management
  • Restaurant Management
  • Retail management
  • Operations Management
  • Events management
  • Distribution
  • Design 

Location: Scottsdale, AZ

$70, 000

Meet Your Recruiter

Laura Piel

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