Associate Network Analyst

Scottsdale, Arizona

Job Category: Information Technology Job Number: 21359

Job Description


East Valley ISP is hiring for an Associate Network Analyst to support the current Network Operations Center.

The Associate Network Analyst monitors and maintains WAN/LANs and associated network nodes, responds to alarms and isolates network service faults.  The Associate Network Analyst utilizes network monitoring and ticketing software to provide best in class service to customers throughout our network.

This position is part of a highly technical team responsible for 24x7 support of optical networks containing networking devices that include switches, routers and firewalls.  This role will be expected to work as part of a team to solve simple networking issues in a time sensitive environment.   Knowledge of some network operations tools, servers and applications, e.g. Cisco, Extreme, Ocular IP, Logic Monitor.   Monitor the system for equipment failure or errors in performance.

Requirements:

  • High School Diploma (or GED or High School Equivalence Certificate) is required.

  • 2 years of telecommunications, including Network surveillance experience is preferred.

  • Previous NOC and Tech Analyst experience is highly preferred, but not required.


There are Tier 1 and Tier 2 positions available and salary is commensurate with experience.  Target hiring range is 50-65K.


This position will be based on-site in a Chandler office,  Excellent benefits including fully-paid healthcare, pension plan and PTO provided.

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Lauren Crider

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