Account Manager - Homeowner Services

Glendale, AZ 85305

Job Category: Professional Employment Opportunities Job Number: 21582

Job Description


Account Manager  needed to work with new home buyers for an established Homebuilder with offices located in the West Valley. This role will work with buyers both over the phone and in person throughout their warranty period to identify and coordinate services needed. Prior knowledge of home warranties is not required as the company will provide full training. If you have a customer focused mindset, excellent interpersonal communication skills, are highly organized, and eager to learn about this industry, you may be the perfect fit for this role. Ideally you have help positions in which problem solving and achieving high levels of customer satisfaction were central to your role.

 

Responsibilities:
  • Educate the homeowner on care, maintenance, and features of their new home
  • Schedule various services with vendors & ensure timelines are maintained
  • Create purchase orders and work orders
  • Use enterprise software to follow up on order status and cost tracking
  • Make site visits to ensure services were rendered to expectations

Requirements:
  • 3+ years of experience working in an in-person customer service capacity
  • Experience working with Microsoft Office Suite
  • Exceptional verbal and written communication
  • High school diploma or equivalent required; BA/BS degree preferred


West Valley Location

$55, 000 + bonus + cell & car allowance

Immediate hire with full benefits offered




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Meet Your Recruiter

Lauren Crider
Executive Vice President

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